Customer Satisfaction Survey Customer Name*Job Address* Street Address City AlabamaAlaskaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaOhioOklahomaOregonPennsylvaniaRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahVermontVirginiaWashingtonWest VirginiaWisconsinWyomingArmed Forces AmericasArmed Forces EuropeArmed Forces Pacific State We at Rock Roofing and Construction sincerely thank you for your business. Our objective is to complete every project to your total satisfaction. How did we perform on the roofing installation for the address above? Your responses are very important as they will assist us in determining any areas we need to improve upon, as well as identifying ways in which we are doing well. Please respond openly and honestly. Thank you in advance for your time and thoughtful feedback.Was your sales representative thorough and accurate when explaining expectations?*ExcellentPretty goodNeutralNot so greatTerribleOne star means terrible and five stars mean excellent.CommentsWere you satisfied with the delivery/staging of your materials?*ExcellentPretty goodNeutralNot so greatTerribleOne star means terrible and five stars mean excellent.CommentsWas the installation schedule confirmed with you prior to the commencement of work?*ExcellentPretty goodNeutralNot so greatTerribleOne star means terrible and five stars mean excellent.CommentsDid the crew inform you of their arrival and departure?*ExcellentPretty goodNeutralNot so greatTerribleOne star means terrible and five stars mean excellent.CommentsDid you feel proper care was taken to protect the exterior of your home from damage/debris?*ExcellentPretty goodNeutralNot so greatTerribleOne star means terrible and five stars mean excellent.CommentsWere you confident that proper use was made of safety equipment by our crew?*ExcellentPretty goodNeutralNot so greatTerribleOne star means terrible and five stars mean excellent.CommentsWas our crew polite, courteous and respectful of your property?*ExcellentPretty goodNeutralNot so greatTerribleOne star means terrible and five stars mean excellent.CommentsWas the work completed in a timely and professional manner?*ExcellentPretty goodNeutralNot so greatTerribleOne star means terrible and five stars mean excellent.CommentsWas your property cleaned up and left in satisfactory condition?*ExcellentPretty goodNeutralNot so greatTerribleOne star means terrible and five stars mean excellent.CommentsWas the installation consistent with the explanation made by the sales representative?*ExcellentPretty goodNeutralNot so greatTerribleOne star means terrible and five stars mean excellent.CommentsHow did you hear about us?*General CommentsPlease note, every survey is sent directly to the owners. If you have had a bad experience, please describe it as best as possible and we will work to ensure your overall satisfaction. We appreciate your business and feedback regarding our performance on your property! This information is important to our continuing effort to improve our organization and quality of service. I look forward to receiving your response.